Broken Or Damaged Cup Policy
We take great care and pride in packaging your order securely, but accidents can happen during shipping.
What to Do:
If your cup arrives broken or damaged you must:
-
Contact us within 48 hours of delivery.
-
Email us at greenleafdesigns2024@gmail.com with:
-
Your order number
-
Photos of the damage
-
A photo of the packaging
-
Resolution:
-
We will offer a free replacement or store credit for any item broken in transit.
-
Free replacements or store credit will NOT be given for damages reported after 48 hours or without photo proof.